Transfer / Withdrawal Forms
To submit a refund request, a Transfer/Withdrawal Form must be submitted. Telephone requests will not be accepted. All approved refunds will be applied as a household credit unless otherwise requested on the Transfer/Withdrawal Form. If another form of refund is requested, a $5.00 processing fee will be applied. If requested, approved refunds will be made via check for cash or check payments and will be refunded back to the original card number used for credit card payments. Please note, refunds via check take 10-21 days to process. Approved refunds of less than $10.00 will only be processed as household credits. Refunds are not given for special events, trips, or one-day programs unless the event in canceled by Palatine Park District. Refunds are not given for passes or memberships. Some programs have separate refund policies and will be noted next to the program information.
