A request for a registration refund/change must be received a minimum of seven days prior to the first program meeting. View our full Withdrawal and Refund Policy.
Some programs may qualify for a prorated refund, if due to an injury or illness and accompanied by a doctor’s note. The refund will be based on the number of classes attended and the date the refund request is received.
Medical exceptions cannot be processed after the class has ended.
A receipt will be issued to confirm your transfer request. Registrations paid by cash or check will be refunded by check. Refund checks will be mailed to participants approximately 10-21 days after approval is received. Refunds under $10 will automatically be credited to your household account to be used for future programs.
Fitness Center Membership: Cancellations must be done in-person or by calling Alison Shariatzadeh, Fitness Coordinator at 847-496-6214.